Comms Warehouse Reviews

Comms Warehouse has an overall rating of 4.7 based on 99 reviews. Customer feedback on Comms Warehouse is mixed: Comms Warehouse reviewers highlight positive aspects like excellent customer service, wide range of products, competitive pricing and fast shipping, which strongly appeal to businesses and individuals seeking communication equipment. However, Comms Warehouse is often criticized for its limited international shipping options, occasional stock issues, and website navigation challenges.

4.7/5.0

99 reviews

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All Comms Warehouse Reviews (99)
ticklishtiger244
July 28, 2022
"Definitely a thumbs up"
I totally recommend this place. The customer support is fantastic, and they respond super fast.
crazykoala286
July 25, 2022
"Great customer support for business phones!"
The customer service is both efficient and dependable when it comes to selling business phones. I totally recommend it!
bigtiger273
October 26, 2021
"Incredible service experience"
Incredible service experience! The initial phone showed up the very next day, which is rare for Northern Ireland! Sadly, this phone didn’t work with our system, but Hannah set up a pickup for it the following day and also sent us a replacement that was compatible. No problems with the second phone whatsoever. The devices are in excellent condition and refurbished really well. Honestly, one of the top companies we've enjoyed working with.
Susan.C
September 23, 2021
"Next Day Delivery on Headphones!"
Got my headphones the very next day after I placed the order. They’re a solid deal and shipping was on the house. Much appreciated!
purplekoala834
September 09, 2021
"Received Two Headsets Instead of One!"
I thought I was ordering just a single headset/microphone set. But when I went to pay, the screen flipped and showed my basket was empty, so I had to start over. The second time, I picked a slightly different model, and when I got to the payment page, it closed before I realized the transaction was done, since I didn’t see a confirmation page.

Online shopping isn’t my favorite thing anyway, and this whole ordeal really tested my patience, so I just logged out. I didn’t spot any confirmation email in my inbox, so I figured both orders were canceled.

Then, two days ago, I got two packages, each with a headset/microphone inside. I thought I hadn’t completed the orders, so I checked my Junk folder and found that both had been confirmed.

It’s a bit frustrating and ended up costing me double what I intended, but I’m keeping both sets—one for home and the other for the office—since I don’t have the time to figure out how to return one.

The website isn’t the easiest to use, so I really hope they can make some improvements.

Thanks.
CamylleBotsford
August 25, 2021
"Quick and Effective Service"
I placed an order for a phone, and it showed up the very next day. Seriously, how much quicker can it be? I’d surely shop with this company again. Thanks a bunch!
organicgorilla856
August 23, 2021
"Great team communication all around..."
Superb communication from the entire crew. I’d surely purchase again.
organicduck777
August 14, 2021
"Thrilled with my refurbished Cisco IP phone"
I purchased a Cisco SPA504G that was refurbished, and it arrived in excellent shape. Before this, I had wasted days trying to set up an ATA (HT812) to register, and honestly, I was ready to throw in the towel. The Cisco phone felt like a bit of a risk, but to my surprise, it came with a fresh configuration, and I had it up and running in just thirty minutes. Super happy with both Cisco and Comms Warehouse!
blackcat512
August 13, 2021
"Almost a 5-star review, but there's a catch..."
I was ready to give you 5 stars, but you claimed next day delivery for the whole UK, and it took from Thursday, August 5th, until Tuesday, August 10th. That ain't next day delivery, not by a long shot.
redkoala391
August 02, 2021
"Awesome Support"
Awesome support! I was in need of a call center-style headset for my work-from-home gig, and I found a refurbished pair at a super reasonable price, plus they delivered it for free the next day. Brilliant! I’d definitely recommend this and will be back for more.
happypeacock571
July 28, 2021
"Refurbished Mobile Devices"
Refurbished mobile devices. They showed up the very next day and appeared just like new. Appreciate it!
TeresaWhite
July 23, 2021
"Fast and hassle-free shipping experience"
Fast and hassle-free shipping experience. Everything arrived well-packaged and without any problems.
lazybutterfly785
July 22, 2021
"Awesome support after purchase"
We really liked the call to see if the gear is functioning well. We understand that whenever we finally get to setting up the phone, they’ll be ready to assist if any issues pop up. Support after buying is super crucial nowadays.
sisilalala123
July 22, 2021
"Top-notch service, quick and effective..."
Absolutely top-notch service, super quick and the item was exactly as described.
Lindalanza_63
July 21, 2021
"Excellent Support for Yealink T48"
I got a fantastic IP phone - the T48 - from Comms Warehouse at a really fair price. They’ve got a massive selection of gear for every budget, and they even reached out after my purchase to check if I was all set up with the phone. Their communication was mostly solid (just remember to peek in your spam folder), but I did have to reach out for tracking info. Still, I reckon that was just a one-off issue. Parcelforce didn’t do a great job with the delivery, but that’s not on Comms Warehouse. If you’re looking for IP phones, definitely give Comms Warehouse a look!

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